Automate package operationsfor corporate housing.
Package Genie ingests property emails, matches guests with AI, and delivers notifications — so your team spends less time on managing packages.
See how it worksWe work with
(And many more)
Package management in corporate housingis still broken
Disconnected tools and manual steps create delays, noise, and frustrated guests.
Fragmented
Scattered properties
No single view across sites — finding a guest's package is guesswork.
Manual load
Manual forwarding
Email triage and logging multiply with every new property.
Guest impact
Lost & delayed packages
Missed alerts strand parcels and drive redelivery spend.
How Package Genie works?
One platform across intake, intelligence, and guest comms — with humans in the loop when it matters.
Email intake & parsing
Ingest package notifications from any property inbox and normalize them into structured records.
See the pipelineAI routing & matching
Identify the right guest and property automatically — your team only steps in for exceptions.
How matching worksGuest notifications
Deliver timely package details to guests through the channels your program already uses.
Talk to salesAn all-in-one workspacewith human oversight
Dashboard
Volume, forwarding success, and trends across properties — so leadership sees health at a glance.
Action Center
Review, forward, or dismiss exceptions from one queue instead of hunting through threads.
Built for your whole stack
Everything in one place — from AI forwarding to analytics.
Email processing
Parse notifications from any property format.
Multi-property
Every building rolls up to the same dashboard.
Guest management
Active stays and contact context in sync.
AI-powered forwarding
Most packages route with no human touch.
Action Center
One queue for everything that needs a decision.
Analytics
Trends on volume, success, and exceptions.
Same portfolio. Two different days.
Without Package Genie
The old way
- Manual email tracking
- Missed packages
- Hours of admin work
- No visibility across properties
With Package Genie
The better way
- Automated routing
- Real-time notifications
- Centralized dashboard
- AI handles the bulk of the work
Plans for every portfolio
Every tier starts with a conversation — we'll get you set up on the plan that fits, including Free for qualified pilots.
Free
Try core workflows on a small pilot.
- Package intake & parsing
- Action Center reviews
- Limited guest notifications / month
Starter
For growing portfolios standardizing on one workflow.
- Higher unit capacity
- No monthly cap on guest notification emails
- Dashboard & analytics
Popular
Professional
For operators who need more scale in one workspace.
- Larger unit capacity
- Priority-ready infrastructure
- Same unlimited guest email sends
Enterprise
Custom programs, security, and support.
- Volume & contract terms
- Advanced onboarding
- Dedicated success alignment